Appointments

Make an appointment by visiting the consulting room.

GP Appointments

You can book an appointment up to 8 weeks in advance, however, urgent cases can be seen on the day. If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. You will however be contacted by a GP on the day to determine how soon you need to be seen.

Patient Access

You can book and cancel your appointments online.

If you are registered for our online services you can book or cancel appointments through Patient Access, if you are not registered yet, you can register for the online services here.

Other Ways to Make an Appointment

If you are not registered for the online services, you can book appointment by calling and speaking with reception.

You are also able to book appointments in person.

Cancel an Appointment

You can also cancel appointments without being registered for the online services, by completing our cancel an appointment form.

Extended Hours

We offer extended surgery times on:

  • Tuesday – 18:30-20:00
  • Wednesday – 18:30-20:30

Nurse Appointments

Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day.

Our practice nurses are also specially trained to run routine clinics for certain conditions, such as diabetes and heart disease, you need to book an appointment in advance with the practice nurse. You can book up to 8 weeks ahead for clinics – please see the clinics and services for further information, or you can ask a nurse a question.

Why it Might be Difficult to Book an Appointment

The surgery is particularly busy on Mondays and Tuesdays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10:30.

Last month 56 patients failed to turn up for their appointment. If you let us know as soon as possible you can’t attend your appointment, we can then make it available for another patient. If we can’t offer you an immediate appointment, we may phone back to offer you a cancellation slot. You can book to have a telephone consultation with a doctor if you wish. He or she will ring you at an agreed time on the telephone number you have given.

What do I do in an emergency?

If you need urgent medical advice during surgery hours, please phone the surgery on 020 8407 3927. Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone the surgery and follow the out of hours instructions.

You might be asked to attend the out-of-hours clinic, or receive a home visit or be given medical advice if this is found to be the appropriate action.

Alternatively, you can ring the NHS 111 line. This service offers expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest Accident and Emergency (A & E) or if there is an alternative such as visiting an NHS walk-in centre.

For those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service. A and E departments are for emergencies only for cases such as severe chest pain, loss of blood, suspected broken bones, or difficulty in breathing.