Advice and treatment

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).

Conditions they can treat as part of Pharmacy First are:

• earache (aged 1 to 17 years)
• impetigo (aged 1 year and over)- a contagious skin infection
• infected insect bites (aged 1 year and over)
• shingles (aged 18 years and over)- infection that causes a painful rash
• sinusitis (aged 12 years and over)- infection of the sinuses (behind the forehead, cheeks and nose)
• sore throat (aged 5 years and over)
• urinary tract infections or UTIs (women aged 16 to 64 years)

Please visit www.patienttriage.co.uk/ravensbury-park-medical-centre to fill in an assessment and self-refer online if you have one of these conditions or you can walk into your local pharmacy.

The pharmacist will offer you advice, treatment or refer you to a GP or another healthcare professional if needed.
Pharmacies will update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

Please note on weekends online self-referral may take longer as the practice is closed and will not look at your assessment till we are open, for quicker response please walk into your local pharmacy.

Find a Pharmacy

NHS App Services

About the NHS App

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.

What you can do with the NHS App

You need to prove who you are to get full access to the NHS App. With full access you can:

• order repeat prescriptions and nominate a pharmacy where you would like to collect them
• book and manage appointments
• view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
• book and manage COVID-19 vaccinations
• register your organ donation decision
• choose how the NHS uses your data
• view your NHS number (find out what your NHS number is)
• use NHS 111 online to answer questions and get instant advice or medical help near you

Before proving who you are, you can use the NHS App to:

• search trusted NHS information and advice on hundreds of conditions and treatments
• find NHS services near you

Other services

Depending on your GP surgery or hospital, you may be able to use the NHS App to:

• message your GP surgery or a health professional online
• contact your GP surgery using an online form and get a reply
• access health services on behalf of someone you care for
• view and manage your hospital and other healthcare appointments
• view useful links your doctor or health professional has shared with you
• view and manage care plans

Keeping your data secure

To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.

For more information, please visit www.nhs.uk/nhs-app.