Home Visits

Our doctors typically see four patients at the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible. However, we can visit you at home if your condition makes it impossible for you to attend the surgery. Please ring the reception before 10:30 am to arrange a visit. Please be prepared to tell the receptionist about your condition so we can visit the most urgent cases first. The doctor (or triage nurse) may wish to speak with you to see if it would be better for you to come to the surgery to be seen immediately or if a telephone consultation and treatment are appropriate. It might be possible to make arrangements to deliver the prescriptions to you. The doctor will decide if a home visit is what is indeed necessary.

Home visits are normally made between 13:00 – 15:00.

Nursing Care at Home

We work closely with other healthcare professionals who are part of our Primary Health Care Team working in the community, such as the district nursing team, midwives and health visitors.

These services are provided by Merton Health Clinical Commissioning Group (CCG) in collaboration with the local council. You can contact them through the reception staff. If you have an illness or incapacity that means that you need nursing care in your own home, the district nurse will visit you. Patients who are likely to benefit from this service include the housebound, the elderly, people with a terminal illness, and those who have recently been discharged from hospital. District nurses provide wound care, palliative care, continence advice, health promotion advice and advice on coordinating care packages.