As a patient you will be registered with a specific named doctor. However, you may see the doctor of your choice and not be restricted to the doctor you are registered with. Please note that you may have to see any of the other doctors if your need is urgent, or if you wish to book an appointment on a specific day and the doctor of your choice is unavailable.
It is your right to be treated with dignity, care and respect, but with these comes responsibilities. This includes being: a) courteous to staff at all times b) as prompt as possible for all appointments and c) responsible for cancelling appointments in adequate time.